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ISO 29994:2021

ISO 29994:2021

ISO 29994:2021 is a standard that focuses on the requirements for distance learning in the field of education and learning services. It provides a framework for the design and delivery of distance learning services, aiming to ensure the quality and effectiveness of educational programs conducted remotely. The standard outlines specific requirements for the design of distance learning services, including provisions for personalization and adaptive learning pathways through the curriculum, enabling active participation by learners, and ensuring necessary learner support.

The standard also addresses the general information provided by the Distance Learning Service Provider (DLSP), emphasizing that it should meet the general requirements as detailed in ISO 29993:2017. This includes aspects such as the design of distance learning services, learner support, and the means for communication and feedback that should be accessible to learners and facilitators.

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Key Benefits of ISO 29994

  • Consistently High Quality
  • Improved Credibility and Image
  • Enhanced Customer Satisfaction
  • Access to International Trade
  • Better Decision Making

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Frequently Asked Questions

ISO 29994:2021 is a standard that specifies requirements for distance learning in the field of education and learning services, aiming to ensure the quality and effectiveness of educational programs conducted remotely.

The general information provided by the DLSP should meet the general requirements as detailed in ISO 29993:2017, including aspects such as the design of distance learning services, learner support, and accessible means for communication and feedback.

ISO 29994:2021 is aligned with ISO 29993:2017 and sets specific requirements for distance learning services not specified in ISO 29993.

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