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ISO 29991:2020

ISO 29991:2020

ISO 29991:2020 specifies requirements for language-learning services. These services are aimed at language learners and interested parties acquiring the services for the benefit of learners. The key features of such services include the definition and evaluation of learning goals and interaction with the learner

The standard is applicable to language-learning services outside formal education and is not specifically aimed at schools, colleges, and universities providing language learning as part of a formal educational system. However, it may be useful to them as a tool for reflection and self-evaluation

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Key Benefits of ISO 29991

  • Consistently High Quality
  • Improved Credibility and Image
  • Enhanced Customer Satisfaction
  • Access to International Trade
  • Better Decision Making

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Frequently Asked Questions

ISO 29991:2020 is a standard that specifies requirements for language-learning services. These services are aimed at language learners and interested parties acquiring the services for the benefit of learners

The key features of ISO 29991:2020 are that the goals of learning are defined and evaluated, and that it involves interaction with the learner

While ISO 29991:2020 is primarily applicable to language-learning services outside formal education, it may be useful to schools, colleges, and universities providing language learning as part of a formal educational system as a tool for reflection and self-evaluation.

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